Privacy Policy

Katera operates from Sri Lanka and is the controller responsible for your personal information on this website. If you have any question about this notice or about how your information is handled, you can reach us at hello@kateraholdings.com. Katera Investments (Private) Limited, No. 58 Church Street, Galle Fort, Galle 80000.

We collect information in two ways — information you give us directly, and information gathered automatically as you use the site. Information you give us: When you use the contact form or email us, we receive your name, your email address, and anything you choose to write in your message. Information collected automatically: Like most websites, ours records limited technical information when you visit — for example your device type, browser, approximate location derived from your IP address, and the pages you view. This helps the site function and stay secure.

We use your information only for clear purposes, each with a lawful basis: to respond to your enquiry; to operate, maintain, and protect the website; and to send you occasional updates only if you have asked to receive them.

Our website uses a small number of cookies and similar technologies. Some are necessary for the site to work. Others, if you allow them, help us understand how the site is used so we can improve it. You can control or refuse non-essential cookies through your browser settings or, where shown, through the cookie notice on the site itself.

We do not sell your personal information and we do not share it for others to market to you. We do rely on a small number of trusted service providers who process information on our behalf and only on our instructions — for example our website host and our email provider. Each is required to keep your information secure. We may also disclose information where the law requires it.

We and our service providers may store or process your information outside Sri Lanka, including in the European Economic Area and elsewhere. Where information is transferred across borders, we use recognised safeguards — such as standard contractual clauses — so that it stays protected to the standard required under the GDPR and under Sri Lanka's data protection law.

We keep your information only for as long as we need it for the purpose it was collected, and then delete it. Enquiry correspondence is kept while the conversation is active and for a 12 month period afterwards, after which it is removed.

You have the right to ask us to give you a copy of the information we hold about you; to correct it if it is wrong; to delete it; to restrict or object to how we use it; and, where it applies, to receive it in a portable form. Where we rely on your consent, you can withdraw it at any time. To exercise any of these rights, please write to us at hello@kateraholdings.com. We will respond within the time the law allows.

We hope to resolve any concern you raise with us directly. You may also complain to a data protection authority. In Sri Lanka, that is the Data Protection Authority of Sri Lanka.

We may update this notice from time to time. When we do, we will change the date shown at the top. We encourage you to review it occasionally so you stay informed.